Refund Policy
At Health Tech Nest, we strive to ensure that our customers are completely satisfied with their purchases. However, if you are not entirely satisfied with your order, we’re here to help.
Eligibility for Refunds
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Return Process
1. **Contact Us**: To initiate a return, please contact our customer service team at [email protected] within 30 days of receiving your item.
2. **Return Shipping**: You will be responsible for paying your own return shipping costs. Shipping costs are non-refundable.
3. **Return Address**: Please send your item to:
- Health Tech Nest
- 123 Wellness Way
- Seattle, WA 98101, USA
Refund Timing
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.
Exchanges
If you need to exchange your item for the same item, please contact us at [email protected] for assistance.
Non-Refundable Items
Certain types of items are non-refundable, including:
– Gift cards
– Downloadable software products
– Some health and personal care items
Contact Us
If you have any questions regarding our refund policy, please feel free to reach out to us at:
- Email: [email protected]
- Phone: (555) 123-4567
Thank you for shopping with Health Tech Nest!